SHIPPING INFORMATION

Do you ship to my country?

Ships to the countries below: Australia, Austria, Andorra, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Indonesia, Ireland, Italy, India, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, Philippines, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, Ukraine, United Kingdom,United States,Canada.

When will my order ship?

All orders are sent to the warehouse for dispatch within 24 hours after the order is placed,which takes an additional 2 bussness days.

Where do you ship from?

Our warehouses are located in China,Hong Kong,Korea, This helps us provide the most competitive pricing and free shipping on our products.

How long will delivery take?

You will receive a tracking number within 3 – 5 days.
For Fast Shipping: 3~5 Business Days
For Standard Shipping:
USA & Canada REGION ARRIVAL TIME USA 7-14 business days
Canada 7-20 business days
Europe & Rest of the World
REGION ARRIVAL TIME
West-Europe 7-14 business days
Rest of Europe 7-20 business days
Rest of the World 14-25 business days

How do I track my order?

You can check the status of your order by clicking on Track My Order. You will also receive a confirmation email once your order has shipped. Use this site”trackingmore.com” , enter you track number.

PAYMENT INFORMATION

What currency is used on the site?

All prices are in United States Dollars (USD). When you place an order, the order total will also be in USD. The charge will be converted to your local currency by your payment processor- your card company or Paypal, depending on your payment method.

What payment method can I use?

We accept payments with Credit/Debit Card through Paypal, and of course from a Paypal account. Credit Card Badges Fast, easy, safe and secure Pay by PayPal balance OR a bank card attached

How do I use a coupon?

After adding items to your cart, click the “View Cart” link at the top of this site to view your cart. At the bottom of the shopping cart you’ll see a box where you may enter your coupon code.

Is my credit card info secure?

We don’t store any credit card information at checkout so your info is secure. When you complete your order on our site, you’ll notice the lock icon in the address bar, and you’ll also notice the http:// become https://. The ‘s’ and the lock means you’re on a secure server.

Customs, Duties and Taxes

We do not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)

Returns & Exchanges

What is your Return Policy?

We hope you love your purchases, but if for any reason you do need to return something to us, send your item back within 30 days. If 30 days have gone by since your Received delivery, unfortunately, we can’t offer you a refund or exchange.

What should I do if I receive a damaged or wrong product?

For items that are damaged, defective or wrong item shipped, please contact us and we will provide you with free return or refund.

Can I change or cancel my order?

Please contact our customer support. Please note that once an order has begun processing or has shipped, the order is no longer editable.

My package was lost.What now?

Just like anything else, mail carriers are not 100% accurate. Please confirm the shipping address on your order is correct. Then please go through these precautions to confirm the status of your package: – Look for a “notice of attempted delivery” that is frequently left on your front door or mailbox and follow the directions on the notice. – Look around the delivery location for your package (mailbox, porch, front door, back yard) – See if someone else accepted the delivery (family members or neighbors) – Sometimes packages may say delivered up to 1 business day before arrival. If you think your package is lost please contact us.

Additional Support

How do I contact you?

Please click here for our company contact information.